By accessing seravynne.com and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

These terms apply to all users of the site and all purchases made through seravynne.com. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products

We make every effort to display our products as accurately as possible. Slight variations in colour may occur due to monitor settings. All products are subject to availability.

3. Pricing

All prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time. The price at the time of your order will always be honoured.

4. Orders

By placing an order you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, for example in cases of pricing errors or suspected fraud. You will be notified and fully refunded if this occurs.

5. Payment

Payment is taken at the time of ordering. We accept all major credit and debit cards, as well as other payment methods available at checkout. All transactions are processed securely via Shopify Payments.

6. Shipping

Shipping is free on all orders. Delivery times are estimates only and may vary. We are not responsible for any delays caused by third-party couriers, customs, weather, or any other circumstances outside of our control.

7. All Sales Are Final

All purchases from Seravynne are final. We do not accept returns, exchanges, or cancellations. In the case of a damaged or incorrect item, please contact us within 48 hours of delivery. See our Returns Policy for full details.

8. Personalised Items

Personalised and engraved items are made to your specification and cannot be returned, exchanged, or cancelled once production has begun.

9. Intellectual Property

All content on seravynne.com, including images, copy, and branding, is the property of Seravynne and may not be reproduced without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Seravynne shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For any queries regarding these terms, contact us at support@seravynne.com.